Frappe Technologies

Americas

Global Trade Links
Global Trade Links Streamlines Global Operations with ERPNext

About

Global Trade Links
Global Trade Links is a premier distributor of industrial equipment, serving North America, Europe, and the GCC region. Their products and services support critical industries such as Oil & Gas, Petro‑Chemical, Construction, Power, Mining, Desalination, and Manufacturing. With over 20 years of experience, the company offers high-quality products and exceptional service through a technically skilled, motivated team equipped with the latest technologies. They provide around-the-clock service, 365 days a year, utilizing global inventory networks across five continents to meet equipment and instrumentation needs. Their mission is to be the supplier of choice through quality products, customer service, and innovative supply management programs.

Apps implemented

ERPNext

Industry

Trading and Distribution

modules implemented

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

  • Global Trade Links was struggling with scattered documentation stored across emails and local folders, making it difficult to collaborate efficiently and track decisions.
  • The team operates across multiple countries and time zones but had no centralized system to assign documents, delegate tasks, or maintain visibility on ownership.
  • The absence of multi-level approval workflows made internal processes inconsistent and prone to delays.
  • The company needed a modern, cloud-based ERP that could handle multi-currency transactions and global operations seamlessly.
  • During evaluation, Odoo’s pricing model—charging separately for each module proved confusing and potentially expensive, whereas ERPNext offered a more straightforward and affordable option.

Benefits

  • With ERPNext, Global Trade Links now has a centralised system that makes documents, tasks, and approvals easily accessible to the entire global team.
  • Multi-level approval workflows were configured to match their business processes, improving clarity, accountability, and decision-making.
  • Turnaround time for responding to customer inquiries has been significantly reduced, enabling the company to maintain responsiveness in a time-critical industry.
  • Reports are now easier to generate, with all teams accessing a single, unified data source, eliminating duplicate data and inconsistencies.
  • ERPNext’s user-friendly interface made adoption smooth for team members across geographies.
  • UnifyXperts’ fast demo and customised sample outputs (like a Quotation print format) gave Global Trade Links the confidence to move forward with implementation.
  • ERPNext’s all-in-one pricing structure simplified budgeting and removed licensing complexity.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

  • Global Trade Links has successfully streamlined its internal operations, ensuring that all team members know their responsibilities and can collaborate effectively from anywhere in the world.
  • The ERP system has enabled faster customer communication, leading to better client satisfaction and improved business responsiveness.
  • With ERPNext acting as the single source of truth, the management team now makes faster and more informed decisions.
  • UnifyXperts has provided excellent post-implementation support, addressing queries promptly despite time zone differences between the U.S. and India.
  • The training provided by UnifyXperts ensured that the team is confident in using ERPNext independently.
We thank UnifyXperts for the wonderful job in helping us develop our ERP program. They have been very professional in implementing and supporting the ERP program in the past 5 years. The combination of business and technical knowledge they have has been the key to their consultants' understanding of our requirements, and getting their technical team to put together the program to our satisfaction. The training provided to our team members has helped in our being able to use the program as intended.
Rajesh Sreedharan

 · 

General Manager

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Inspire people by sharing how Frappe has positively impacted your business.

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